Returns, Cancellations, & Exchanges
Our shop is happy to accept returns and exchanges if the customer contacts Magical Preasts Design Co. within three (3) days of the order delivery date. Item(s) must be shipped back within seven (7) days of the order delivery date.
The customer is responsible for return shipping costs, unless an error was made by Magical Preasts Design Co. in which MPDC will cover return shipping costs. If the item(s) is not returned in its original condition, the buyer is responsible for any loss in value.
Our shop does not accept cancellations, but please contact us via email at email@example.com if you have any problems with your order.
The following items cannot be returned or exchanged, unless they arrive damaged or defective:
- Custom or personalized items
- Items labeled as "Less than Perfect" or "LTP"